Welcome to the Ramban Hotel website. Access and use of this website are subject to the terms and conditions detailed below. By using this website, you agree to all the terms and conditions outlined in this policy.
- General
1.1. This website is designed to provide information, room reservations, services, promotions, and communication with the hotel.
1.2. All users of this site are required to adhere to this policy and the hotel’s privacy policy.
1.3. The hotel reserves the right to update the terms of use periodically without prior notice.
- Room and Service Reservations
2.1. Reservations can be made on the website subject to availability and the hotel’s terms and conditions.
2.2. All reservations are subject to confirmation via email and/or a notification from the hotel.
2.3. When making a reservation, the customer must provide accurate and up-to-date information. The hotel is not responsible for any errors resulting from incorrect information.
2.4. Reservations are personal and non-transferable without the hotel’s approval.
2.5. Reservation cancellations will be handled according to the hotel’s cancellation policy, detailed on the reservation page on the website.
- Prices and Payments
3.1. All prices displayed on the website are in New Israeli Shekels (NIS) (or another currency as specified) and include VAT unless stated otherwise.
3.2. The final price will be calculated according to the hotel’s pricing policy at the time of booking.
3.3. The hotel reserves the right to update prices at any time without prior notice.
3.4. Payments can be made via credit card or other payment methods specified on the website.
3.5. The hotel may require a deposit and/or prepayment according to its policy.
- Reservation Changes and Cancellations
4.1. Cancellations will be processed according to the hotel’s cancellation policy as detailed on the website or booking form.
4.2. Cancellation fees may apply as per the terms specified in the reservation.
4.3. Changes to reservations are subject to availability and the hotel’s policies.
- Website Use
5.1. Users agree not to engage in any illegal activity on the website, including but not limited to publishing false information, violating copyrights, spreading viruses, hacking, or any action that may harm the hotel or third parties.
5.2. The website content must not be used for commercial purposes without prior written approval from the hotel.
5.3. The hotel reserves the right to block users who violate the terms of use.
- Privacy and Data Security
6.1. The use of the website is subject to the hotel’s privacy policy.
6.2. The hotel commits not to share users’ personal information with third parties unless required by law or with user consent.
6.3. While the hotel makes efforts to protect users’ personal information, it cannot guarantee complete protection against cyberattacks or breaches.
- Intellectual Property
7.1. All content on the website, including text, images, logos, and trademarks, is the exclusive property of the hotel or third parties who have granted the hotel a license to use them.
7.2. Users are prohibited from copying, duplicating, distributing, or using website content without prior written approval from the hotel.
- Limitation of Liability
8.1. The hotel does not guarantee the website’s availability at all times and is not responsible for any damages caused by technical issues or low availability of the website.
8.2. The hotel is not responsible for errors in website content or any changes made to it.
8.3. Responsibility for booking rooms or services lies solely with the user, and the hotel is not liable for any direct or indirect damages resulting from the use of the website.
- Indemnification
9.1. Users agree to indemnify the hotel for any damage, loss, or expense resulting from their violation of these terms.
- Jurisdiction
10.1. These terms are governed by the laws of the State of Israel.
10.2. Any disputes arising between the parties will be adjudicated in the courts of Jerusalem.
For further details or inquiries, please contact the hotel’s customer service:
Phone: +972-2-6318961
Email: frontdesk@rambanhotel.com
By reading and understanding these terms, you agree to all their conditions. If you do not agree with these terms, please refrain from using the website.
